Frequently Asked Questions

If you’ve got any other questions or feedback, we’d love to help! Drop us an email at support@sylvi.ai

Using Sylvi

Account & Billing

What languages does Sylvi offer?

How do I earn points and gems?

How do I unlock more penpals?

How do I talk to my friends on Sylvi?

How do I change the language I'm learning?

How do I turn notifications on?

Can I change my lesson plan?

Why is the microphone not picking up my audio?

Do you have a referral scheme?

Copyright © 2026 Sylvi. All rights reserved.

Copyright © 2026 Sylvi. All rights reserved.